Ordering of Repeat Medications
From 4th July 2016 we will no longer accept prescription requests from the Chemist. You can only order medication by
1. Placing your repeat medication slip in the box located in the waiting area
2. Order online via our practice website at www.burnbankmedicalcentre.co.uk
3. Telephoning our new prescription voicemail system 01698 456622 (available 24 hours a day, 7 days a week)
It is estimated that over £15 million pounds worth of prescribed medication in Scotland is wasted each year. We all have a part to play in reducing this.
OUR LATEST PATIENT SURVEY CAN BE VIEWED BY ACCESSING www.healthcareexperienceresults.org and typing in Burnbank Medical Centre into the search box. Comments and suggestions are always welcome. Please write to Claire Murdoch, Practice Manager
Please call in at reception to complete new patient registration forms. The practice services all areas of Hamilton (excluding Ferniegair and Quarter) (ML3 postcode), Blantyre and High Blantyre (G72 postcode).
Patients are registered with the practice, not an individual GP. For administrative reasons your medical card will be issued in the name of one of the doctors; however, you can at any time express a preference for a particular doctor for either all of your medical needs or on a case by case basis. We will do our best to respect your choice. However, not all the doctors in the practice provide all services and specific doctors may not be immediately available.
Medical treatment is available from the date of registration. Please contact reception for further information.
The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.
A Patient Guide to GP Services
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages
IF YOU NEED AN INTERPRETER PLEASE ADVISE OUR RECEPTION STAFF AT THE TIME OF BOOKING YOUR APPOINTMENT.
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive treatment in the event of a medical emergency from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.
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