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Welcome to Burnbank Medical Centre

With patient's needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. You will find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations. Have a look around our website and familiarise yourself with what the Practice has to offer. We work closely with Community Nursing, Health Visiting and Specialist Teams to ensure your care is co-ordinated to the highest of standards.

Appointments

All of our Clinicians in the practice consult by appointments. Appointments can be made on the day at 8am by calling (01698) 286 555 any Monday-Friday (excluding bank holidays). We also have pre-bookable face to face and telephone call appointments. Please click here for more information.

Prescription Requests 

We do not accept prescription orders over the phone or at the front desk. Please call (01698) 456 622 or alternatively download a Vision Online registration form and return to Reception.

Minor Ailments

Community Pharmacists operate a Minor Ailments service for children, over 60s and patients in receipt of certain benefits. This covers advice and free treatment (if needed) for a variety of minor illnesses and complaints such as acne, athlete’s foot, backache, cold sores, constipation, cough, diarrhoea, earache, eczema and allergies, haemorrhoids (piles), hayfever, headache, head lice, indigestion, mouth ulcers, nasal congestion, pain, period pain, thrush, sore throat, threadworms, warts and verrucae.

Test Results

Patients must phone Reception on (01698) 286 555 to access any results. Please note, Reception Staff are not clinically trained and are unable to read out any values of any tests. If you do require these levels, please come into Reception and ask for an Access to Medical Records form.

We do not always receive test results that have been requested by the hospital, please phone them directly.

(Site updated 26/06/2026)
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