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Flu Vaccinations

Please do not contact your GP practice, as they cannot book or reschedule your appointment. Please wait on your invite.

NHS Lanarkshire is asking local residents to play their part and be flu smart This year, NHS Lanarkshire is delivering flu vaccinations to everyone who is eligible – this is more than 300,000 people. Dr Linda Findlay, Medical Director South Lanarkshire Health and Social Care Partnership, said: “The scale of the programme and the need to observe physical distancing means that clinics need to be held in large community venues. We expect there to be a high demand for this year’s vaccine and would like to thank everyone in advance for their patience with this new way of delivering this important vaccine.” The eligible groups are:

2 to 5 years (not yet in school)

Everyone aged under 65 at risk

Everyone aged 65 and over

People who have been shielding and members of their households

55 to 64 years (who are not otherwise eligible, if vaccine supplies allow later in the programme)

If you are eligible for the flu vaccination you will receive an invite with an allocated appointment at a local community vaccination clinic. If this appointment is not suitable, please call the number on your invite to reschedule. Invites will be sent in batches, from mid-September, to make sure that the service can cope with the demand. You may receive your invite on a different date than usual, but you will receive one. Appointments need to be allocated this year due to the sheer number of people to be vaccinated. There will be no drop-in clinics as we need to manage the number of people at each clinic to ensure physical distancing. Pregnant women will receive their vaccine from their midwife and primary school children will receive it at school. Dr Findlay added: “This year, more than ever, it is important that you receive your flu vaccine if you are eligible. Flu is serious and with covid-19 still circulating in the community we all need to play our part to keep ourselves as healthy as possible over the winter months.

Receiving the vaccine will help protect you, your loved ones and the NHS.” For more information on the delivery of the local flu programme, visit www.nhslanarkshire.scot.nhs.uk/flu  Regular updates will be posted on NHS Lanarkshire’s social media channels – Facebook, Twitter and Instagram.

Face Coverings - We have been advised by NHS Lanarkshire that people who are exempt from wearing face coverings are not required to carry proof that they are exempt for medical reasons. They do not need exemption letters or certificates from the practice and their word should be accepted by relevant organisations. As such practices do not need to provide any proof of exemption for their patients.

Face covering exemption cards

Can now be sourced at www.exempt.scot and by phoning 0800 121 6240

VIDEO CONSULTATIONS - Our Doctors may consult with you via your computer using a system called - NEAR ME - please use this link  https://nhsattend.vc/nhslanarkshire-burnbank-medical-centre

Tips for managing Coronavirus at home

Coronavirus (Covid-19) Update

ALERT – do not attend the surgery unless specifically requested.

If you are concerned about Coronavirus please contact NHS Inform on 0800 028 2816 for general advice check https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19.  If you have symptoms of Coronavirus please call 111 for advice.

For isolation notes for 7 or 14 days please go to https://111.nhs.uk/isolation-note

Managing anxiety during covid-19 please go to  https://www.nhslanarkshire.scot.nhs.uk/novel-corona-virus-covid-19/managing-anxiety/

Asthma UK have also added guidance on their website please go to https://www.asthma.org.uk/advice/triggers/coronavirus-covid-19/ 

South Lanarkshire wellbeing line 0303 123 1009  

National wellbeing helpline 0800 111 4000 (calls will be rerouted to local helplines)

For registering for online prescription ordering please complete the Vision online services from found on our website and email back to rbbmc@lanarkshire.scot.nhs.uk– we are temporarily relaxing the need for photographic ID if you are unable to provide an electronic copy please contact the practice

 

IF YOU NEED A PRESCRIPTION PLEASE CALL 01698 456622 and leave a voicemail message.

When Making An appointment our reception staff will ask you for a brief description of the issue that you have, this is to ensure that they are booking you in with the best person to help you with your condition. We have a diverse mix of staff who can help.

Test Results

From Monday 2nd July test results will be available over the telephone from 1.00pm to 5.00pm.    Results are only given out to the patient and are not available at the reception desk due to patient confidentiality.

Vision On-Line Services 

The current system for ordering repeat medication on-line has changed.  Please see the Prescriptions section of our website for further information.

HGV, PSV Medicals

HGV, PSV Medicals etc are currently not provided by the practice.  Please source an alternative private provider via an internet search.

 

Appointment Cancellation Line (24 hours)

We have introduced a 24 hour appointment cancellation line.  The number is (01698) 456623.  This is an automated service.

Incoming Telephone Lines

Due to an increase in patient demand for appointments we have doubled our incoming telephone lines from 2 to 4.   This should improve our service to patients.

 

Repeat Prescription Order Line (24 hours)

We have introduced a 24 hour prescription order line.  The number is (01698) 456622.  This is an automated service which should be used to order only regular medication.   Requests for antibiotics should be directed to reception on (01698) 286555.

 

 

 

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